Kickserv
by Kickserv · Denver, Colorado, United States · founded 2021
What it is
Kickserv is job management software for teams coordinating technicians, customer work, routes, and payments. It supports recurring jobs and route optimization, and provides a customer portal. Invoicing and payments are included. Kickserv runs on the web and has apps for iOS and Android, so teams can use it across desktop and mobile platforms. Offline mode is not supported. The Start plan costs $60 a month, billed monthly, and includes 5 users. Run costs $119 a month, billed monthly, for 10 users. Scale costs $199 a month, billed monthly, for 20 users. There is no free plan, but a 30-day trial is available. The listed technician limit is 5. Kickserv is made by Kickserv, which was founded in 2021 and is headquartered in Denver, Colorado, United States. Its combination of recurring jobs, route planning, customer access, invoicing, and mobile apps fits businesses that need to organize field service work and handle payments alongside their job workflows. The monthly plans scale by user count, from 5 users on Start to 20 on Scale.
For and against
For
- Supports recurring jobs.
- Includes route optimization.
- Provides a customer portal.
- Includes invoicing and payments.
- Available on web, iOS, and Android.
- Offers a 30-day trial.
Against
- There is no free plan.
- Offline mode is not supported.
- The listed technician limit is 5.
Who it suits
Kickserv suits service businesses that coordinate technicians, recurring jobs, customer access, and payments. It may fit teams that want web and mobile access and can work without offline mode, with a plan sized to their user count.
Getting started
- Visit https://www.kickserv.com/.
- Start the 30-day trial.
- Choose a monthly plan based on its user allowance: Start for 5, Run for 10, or Scale for 20.
- Use Kickserv on the web or its iOS or Android app.
Limits to know
There is no free plan. The monthly plans include 5 users on Start, 10 on Run, and 20 on Scale; the listed technician limit is 5. Offline mode is not supported.
The verdict
Choose Kickserv if your team needs recurring jobs, route optimization, a customer portal, and invoicing across web and mobile. Look elsewhere if offline use is essential, you need more than the listed technician limit of 5, or you require a free plan.
Questions
How much does Kickserv cost?
Start costs $60 a month, billed monthly, for 5 users. Run is $119 a month for 10 users, and Scale is $199 a month for 20 users.
Does Kickserv have a free plan or trial?
It has no free plan. A 30-day trial is available.
Which platforms does Kickserv support?
Kickserv is available on the web, iOS, and Android.
Can Kickserv be used offline?
No. Offline mode is not supported.
Does Kickserv include invoicing and payments?
Yes. Invoicing and payments are included.
Who makes Kickserv?
Kickserv is made by Kickserv, founded in 2021 and headquartered in Denver, Colorado, United States.
Facts on the record
- Android requirement
- The Google Play app requires an existing Kickserv account and a cellular or Wi‑Fi network connection.play.google.com · read 21 Oct 2026
- API
- A public version 2 API is offered as REST-style XML over HTTP with Basic Authentication and employee API tokens.help.kickserv.com · read 21 Oct 2026
- API limits
- API tokens are available only on the Premium plan, and Kickserv says it does not provide implementation or development assistance.help.kickserv.com · read 21 Oct 2026
- Apple system requirement
- The App Store listing requires iOS 18 or later and iPadOS 18 or later, with macOS support requiring an Apple M1 Mac.apps.apple.com · read 21 Oct 2026
- Backups
- The security page says databases are mirrored across AWS zones, backed up daily, and restorable to a snapshot as recent as five minutes.kickserv.com · read 21 Oct 2026
- Company founding
- LinkedIn lists Kickserv as founded in 2006.linkedin.com · read 21 Oct 2026
- Company headquarters
- LinkedIn lists Denver, Colorado as headquarters.linkedin.com · read 21 Oct 2026
- Company legal name
- Google Play identifies the developer as NORMAN'S DOJO, INC.play.google.com · read 21 Oct 2026
- Company size
- LinkedIn lists a company size of 11–50 employees.linkedin.com · read 21 Oct 2026
- Customer management
- Customer records include customer views, job history, messaging and a Customer Center.kickserv.com · read 21 Oct 2026
- Customer portal
- Yeskickserv.com · read 21 Sept 2026
- Documentation
- The Knowledge Center provides API guidance but explicitly documents version 2 only and directs developers to try calls on live data.help.kickserv.com · read 21 Oct 2026
- Estimates
- Users can create and send estimates, collect signature approvals and manage a customer pipeline.kickserv.com · read 21 Oct 2026
- File encryption
- User images and attachments are encrypted in Amazon S3, while account passwords are encrypted so employees cannot view them.kickserv.com · read 21 Oct 2026
- Founded
- 2021kickserv.com · read 28 Sept 2026
- Free plan
- Nokickserv.com · read 21 Sept 2026
- Headquarters
- Denver, Colorado, United Stateskickserv.com · read 28 Sept 2026
- Integrations
- Native integrations listed include QuickBooks Online/Desktop, Stripe, Customer Lobby, Podium, Mailchimp and Google.kickserv.com · read 21 Oct 2026
- Invoicing
- The product manages receivables, invoice approvals and online payments.kickserv.com · read 21 Oct 2026
- Invoicing and payments
- Yeskickserv.com · read 21 Sept 2026
- Job management
- Job tools include notifications, expense records, photos, documents and notes.kickserv.com · read 21 Oct 2026
- Limit: API maturity
- A TrustRadius reviewer says the API needs updating and better documentation.trustradius.com · read 21 Oct 2026
- Limit: mobile reliability
- Google Play reviewers report slow loading, white screens, failed photo uploads, resets and clock-in problems.play.google.com · read 21 Oct 2026
- Limit: offline use
- A verified Software Advice reviewer says the app is server-dependent and cannot access data without an internet connection.softwareadvice.com · read 21 Oct 2026
- Limit: reporting and permissions
- Reviewers cite unintuitive reporting, limited permissions, weak filtering and a need for more active development.softwareadvice.com · read 21 Oct 2026
- Mobile capabilities
- The mobile experience supports job schedules, GPS and time tracking, digital signatures and onsite card payments.kickserv.com · read 21 Oct 2026
- Mobile platforms
- bothkickserv.com · read 21 Sept 2026
- Offline mode
- Nokickserv.com · read 21 Sept 2026
- Ownership history
- Kickserv’s history says Norman’s Dojo, Inc. bought the company back from Gannett in June 2021.kickserv.com · read 21 Oct 2026
- Praise: QuickBooks
- Reviewers frequently praise the depth of QuickBooks synchronization for invoicing, payments and customer data.trustradius.com · read 21 Oct 2026
- Praise: usability and support
- Independent reviewers repeatedly describe Kickserv as easy to learn, practical for small service businesses and backed by responsive customer support.softwareadvice.com · read 21 Oct 2026
- QuickBooks sync
- Kickserv says its QuickBooks integration synchronizes in both directions and supports every QuickBooks version it lists.kickserv.com · read 21 Oct 2026
- Rating on Apple App Store
- 3.8 out of 5 from 61 ratingsapps.apple.com · read 21 Oct 2026
- Rating on Capterra
- 4.4 out of 5 from 387 reviewscapterra.com · read 21 Oct 2026
- Rating on G2
- 4.5 out of 5 from 181 reviewsg2.com · read 21 Oct 2026
- Rating on GetApp
- 4.4 out of 5 from 387 reviewsgetapp.com · read 21 Oct 2026
- Rating on Google Play
- 2.9 out of 5 from 172 reviewsplay.google.com · read 21 Oct 2026
- Rating on Software Advice
- 4.4 out of 5 from 387 reviewssoftwareadvice.com · read 21 Oct 2026
- Rating on TrustRadius
- 9.3 out of 10 from 14 reviewstrustradius.com · read 21 Oct 2026
- Recent product update
- The changelog describes a consolidated jobs page with clearer customer overviews, improved scheduling visibility, faster mobile loading and better time tracking.changelog.kickserv.com · read 21 Oct 2026
- Recurring jobs
- Yeskickserv.com · read 21 Sept 2026
- Route optimization
- Yeskickserv.com · read 21 Sept 2026
- Security hosting
- Kickserv hosts data on AWS, uses firewalls and SSH key pairs, and requires SSL for its web pages.kickserv.com · read 21 Oct 2026
- Service status
- The public status page currently reports all listed systems, including web, QuickBooks sync, mobile APIs and apps, as operational.status.kickserv.com · read 21 Oct 2026
- Technician limit
- 5kickserv.com · read 21 Sept 2026
- What it does
- Kickserv is cloud field-service software for managing customers, estimates, schedules, jobs, invoices, payments and technician work.kickserv.com · read 21 Oct 2026